1. Introduction
Welcome to Techzyncmedia ("we," "our," or "us"). We provide high-performance Web Engineering, Spring Boot API Development, SEO Optimization, Digital Marketing, and Social Media Management services. We respect your privacy and are committed to protecting any personal information collected through our website, communications, or service checkout interfaces.
2. Information We Collect
We collect personal and technical information necessary to deliver, manage, and optimize our digital agency services:
- Personal Identifiers: Name, business name, official email address, telephone number, and communication preferences provided when submitting contact forms or requesting service audits.
- Transaction & Payment Details: Transaction amounts, service packages selected, billing address, and payment reference tokens. Note: Payment card details and net-banking credentials are processed directly through PCI-DSS compliant payment gateways (Razorpay) and are never stored on Techzyncmedia servers.
- Technical & Analytics Data: IP addresses, browser specifications, operating system details, device type, and website usage metrics collected via browser cookies and server access logs.
3. How We Use Your Information
The collected information is used strictly for legitimate business purposes, including:
- Fulfilling Web Development, SEO, Digital Marketing, and Social Media Management project deliverables.
- Processing transaction invoicing, client onboarding, and payment confirmation receipts.
- Providing 24/7 technical assistance, ongoing project status updates, and support responses.
- Improving website performance, user interfaces, security protocols, and system reliability.
- Sending essential project notices, administrative updates, and service updates.
4. Data Sharing & Third-Party Services
We do not sell, rent, or trade client personal data to third parties. We share data only with trusted service partners required to operate our business and fulfill your project orders:
- Payment Gateway Partners: Razorpay Software Private Limited for secure transaction verification and order processing.
- Infrastructure Providers: Secure cloud hosting, database nodes, and server analytics tools used to host client web assets.
- Legal Authorities: If required by applicable laws, legal process, court orders, or government regulations under Indian jurisdiction.
5. Cookies and Tracking Technologies
Our website uses session and performance cookies to maintain secure sessions, remember user preferences, and analyze web traffic patterns. You can modify your browser settings to disable cookies, though certain interactive features may be limited.
6. Data Security & Storage
We implement enterprise-grade technical and organizational safeguards, including encrypted database connections, JWT authentication tokens, role-based access control, and firewalls to protect client data from unauthorized access or disclosure.
7. Your Rights & Choices
Depending on your jurisdiction, you have the right to:
- Request access to the personal data we hold about you.
- Request correction or updating of inaccurate information.
- Request deletion of your non-essential personal information from our system records.
- Opt-out of non-essential marketing communications at any time.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect technological, legal, or operational updates. Any revisions will be published on this page with an updated "Effective Date."
9. Contact Us
If you have questions, concerns, or data privacy requests, please reach out to us:
- Business Name: Techzyncmedia
- Email Support: contact@techzyncmedia.com
- Primary Contact: +91 9372266379
- Registered Address: Shop No.14 Xenia Society, Kolte Patil Downtown Fountain Road Near City Vista Opp Cheryl Building Kharadi Pune Maharashtra 411014